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For Hotmail (Outlook.com) users

To all customers using Hotmail (Outlook.com), we are currently experiencing an issue where emails cannot be sent to "hotmail.com" email addresses, and we are currently investigating the cause.

As a current countermeasure, we apologize for the inconvenience, but please set your "Trusted senders and domains" settings to allow receiving emails from the email address "onlineshop@ues.co.jp".

7/24 Update: The sending error has been resolved. If you have not received the email, please check your spam folder.

To customers using Hotmail (Outlook.com)

We are currently experiencing an issue where emails cannot be sent to "hotmail.com" email addresses.

As a workaround, we apologize for the inconvenience, but please set "onlineshop@ues.co.jp" as an allowed email address in your "Trusted senders and domains" settings.

7/24 Update: The sending error has been resolved. If you have not received the email, please check your spam folder.

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