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    • Act on specified commercial transactions


    May 13, 2022 updated
    Please read the shopping guide carefully before shopping. In particular, we ask for your understanding in order to avoid problems regarding payments, order cancellations, returns, and exchanges.
    Clear Indication based on Specified Commercial Transaction 11 (Advertsisements of Mail order Sales),
    Company

    HONORS Co., Ltd.

    Representative

    Chuji Matsumoto

    Head Office

    Rm101 1-9-4 Kitahorie, Nishi-Ku, Osaka 550-0014 Japan
    E-MAIL：welcome@ues.co.jp
    TEL：+81-6-6537-7810
    URL：http://ues.co.jp/

    Order method

    internet

    Retail price

    display by products

    Shipping cost

    weight and area system

    Payment method

    Paypal,WeChatPay

    Return and exchange policy

    Please note that items received after 7 days of arrival date will only be eligible for an exchange. However following cases are outside of the scope.



    1. When you wore or used it.
    2. When you damaged or messed the products.
    3. Original tags are not attached.
    4. Special order items like taking the hem up and branding date service.
    5. We cannot accept some items due to its characteristics.
    6. When you washed the items.
    7. Gift items.


    We consider following cases cancellation by customer’s request.


    ・Customer didn’t receive the items.
    ・Receiver’s address is different from shipping form. It includes forwarding.
    ・Cancellation after shipment


    Any defective items or incorrect shipment like following cases will be replaced at no shipping charge to you.


    1. Defective products like tore or messed.
    2. When you received incorrect items.
    3. Products size is different from catalog size seriously.


    When customer cancels the order after shipment advice, customer must pay for round trip transportation.

    Shipping method

    EMS, Express Mail Service by Japan Post or DHL
    We ship your order within 5 days after order.

    Duties and Taxes

    Import duty and taxes are due when importing goods into your country. Since every country have its own policies, customers may be charged taxes. The valuation method is CIF (Cost, Insurance and Freight), which means that the import duty and taxes payable are calculated on the complete shipping value, which includes the cost of the imported goods, the cost of freight, and the cost of insurance. Some duties are specific, i.e. based on quantity. In addition to duty, imports are also subject to Consumption Tax, Excise, and other taxes.

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